Terms and conditions of use

The website www.hydragallerycosmetics.gr its an eshop for selling greek cosmetics. These terms are for selling products worldwide.

The Site is owned and operated by HYDRA GALLERY. Our store is located Rovertou Galli 16-18, Athens, Greece.

When you use the Site, these terms of use (these “Terms of Use”) apply, whether you access or use the Site as a guest or as a registered user. Use of the Site includes accessing, browsing, or registering to the Site. Please read these Terms of Use carefully before you start to use the Site.

By using the Site, you confirm that you accept these Terms of Use and that you agree to comply with them. If you do not agree to these Terms of Use, you must not use the Site.

Please note that we keep these Terms of Use updated and we amend them from time to time, so remember to check back in before you use the Site, as the latest set will apply.

Please note that all orders and purchases made on the Site will also be governed by the Purchase and Sale Terms and Conditions.

Purchasing Procedure

The customer will first have to add the selected products to the "Shopping Cart", view their "Shopping Cart" and, once they have checked that they are happy with its contents, click on the "CHECKOUT" button. After providing their personal details, including their billing address, shipping address and payment information, choosing the courier, and seeing and accepting the amount of the delivery charges, the customer will be able to proceed with placing their order.

A minimum shopping cart total of 70€ is required to validate your order.

Product Pricing

All Product prices are clearly indicated on the Website, the currency is euro (€), and include VAT. Shipping expenses are displayed at the time of the order. The cost for each shipment may vary, depending on the  final destination.

Delivery and Returns

DELIVERY

Products will be dispatched to your delivery address as soon as possible after payment and are shipped via TNT.

It will take around 6  to 12 working days 

In non-EU countries there may be a charge at your Customs (depending on the Customs of each country).

In case of non receive the package you will be charged the return shipment.

RETURNS

In order to cancel your order it is possible if the package have not been sent.

It is possible to return items within 14 days from the day the package is received.

All items should be unopened and in a resellable codition.

Shipment cost will be charged to the customer

Payment Methods

  • Bank Wire

          After you confirm the order, you see a page that includes order and payment details

  • Credit / Debit card - Masterpass

           You can pay via credit or debit card, and electronic wallet masterpass

           Our site use SSL protocol which provide the security of your card details

GDPR

Our company acknowledge how important is the protection of the personal data of the internet users. While visiting our website for the purpose of placing an order or to make sure we can contact you it is possible being asked to give some information such us name, address etc.

Moreover our company follows the Greek legislature and takes measures for the safety of your personal data.

We use your personal data

1) When we provide service or products.

2) For marketing or promotion

3) We keep your personal data for at least fifteen (15) years for tax or others administrative structures.

Those personal data are from people who registered in our newsletter or promotion,special offer etc until those people don’t want anymore to receive newsletters or promotional material

When you give us your personal data we take measures in order to keep them safe. Only employees with the proper knowledge have access to them.

We might your personal data to people we cooperate or people who provide us some service. But we only give the data that are necessary for those actions.

Cookies

A cookie is a small piece of data, sent from a website and stored in a user's web browser, while a user is browsing the website. When the user browses the same website in the future, the data stored in a cookie can be retrieved by the website, to notify the website of the user's previous activity.

The information collected in this way can be used to identify you unless you modify your browser settings.

None of our cookies store any credit/debit card information details nor password details.